Returns

 

Returns

If for any reason you are unhappy with your order, please contact us by email (hello@janescottflowers.com) within 14 days of delivery to arrange a return. Please include your name, address and details of the order. Please send your order back using the same packaging in pristine condition and we will offer you a full refund, excluding postage costs.

Our return address is Jane Scott Flowers, 6 Sun Studios, 30 Warple Way, London, W3 0RX.

Customers are responsible for the return postage costs and we recommend using a tracked service. Unfortunately we cannot be responsible for parcels that are lost in transit. Any goods returned which are not in the condition in which they were sent will not be refunded.